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We have 2 types of accounts. Retail and Wholesale.
We are also a large wholesaler of perfumes as well. This is why you are getting good prices on genuine products. However, because of this reason, we have retail as well as wholesale customers who have different customer needs and requirements. So, to assist you with the best customer service possible, we have provided you with different Account types.
Any order we receive will be packed and ready for shipment within 3 working days. When you receive your item will then depend on the shipping urgency and country you are located in. An indication of shipping/delivery time will be indicated at check-out. We only work with service providers who provide us with tracking numbers to enhance your shopping experience with us.
Perfumers City strives want our customers to know that they can shop with us with ease. If orders received are incorrect or damaged, they should immediately visit out Exchange Page.
Yes we are. In addition to a B2C platform, we also use this platform to give our B2C clients a more visceral touchpoint.
Absolutely! We usually source directly from brands or authorised agents.
At check-out simple opt for GIFT WRAPPING option. It is a standard USD$2 per perfume and will include a small To / From / Message Card. Each perfume box will be individually in black wrapping paper with a silver ribbon, with a white name card sized message card.
They may be a little more expensive than delivering other items for two reasons. Firstly, perfumes are considered dangerous goods as they contain alcohol. Secondly, perfume bottles are made of glass and can be heavy. So, these two variables pay a factor when calculating shipping costs.
We however, work with several shipping partners to give our customers the best value. So, pick the one which will have the best value to complete your order.
When you placed an order, a tracking number would have been sent to you. You can log into the shipping provider’s website that you selected and enter the tracking number there to get updated information about your delivery.
If you do not have a tracking number, you may log into Perfumers City customer account portal. You will find the tracking number for your Order there. It will be located on the online Receipt for orders placed online.
For Wholesale clients, it’s best to contact your Sales Manager to get updates on shipping or to get a tracking from them. You may contact our Sales Team with your customer account number and PO number at sales@perfumers.city
Contrary to popular belief, Lorem Ipsum is not simply random text. It has roots in a piece of classical